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Cookie Policy

Last updated: 1 November 2024

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit our website. They help us provide you with a better browsing experience and allow us to analyse how our website is used.

Course Genie Key uses cookies in accordance with UK data protection laws, including the Privacy and Electronic Communications Regulations (PECR) and the UK GDPR.

2. How We Use Cookies

We use cookies for several purposes:

  • Essential Functionality: To ensure our website works properly and securely
  • Performance and Analytics: To understand how visitors use our website and improve user experience
  • Marketing and Advertising: To deliver relevant content and measure the effectiveness of our marketing campaigns
  • Personalisation: To remember your preferences and provide a customised experience

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for our website to function properly. They enable basic functions like page navigation, security, and access to secure areas. The website cannot function properly without these cookies.

Cookie Name Purpose Duration
cookie_consent Stores your cookie preferences 1 year
session_id Maintains your session on our website Session
csrf_token Security protection against cross-site request forgery Session

3.2 Performance and Analytics Cookies

These cookies collect information about how visitors use our website, helping us improve performance and user experience. All information is aggregated and anonymous.

Cookie Name Purpose Duration
_ga Google Analytics - distinguishes unique users 2 years
_ga_* Google Analytics - contains campaign, session and traffic source data 2 years
_gid Google Analytics - distinguishes unique users 24 hours

3.3 Marketing and Advertising Cookies

These cookies are used to deliver advertisements relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.

Cookie Name Purpose Duration
_fbp Facebook Pixel - tracks conversions and website activity 3 months
_linkedin_* LinkedIn advertising and analytics Various
google_ads_* Google Ads conversion tracking and remarketing Various

3.4 Functional Cookies

These cookies enable the website to remember choices you make and provide enhanced, more personal features.

Cookie Name Purpose Duration
user_preferences Stores your website preferences (e.g., font size, theme) 1 year
language_preference Remembers your language preference 1 year

4. Third-Party Cookies

We may use third-party services that place cookies on your device. These services include:

4.1 Google Services

  • Google Analytics: Provides website analytics and user behaviour insights
  • Google Ads: Enables advertising and conversion tracking
  • Google reCAPTCHA: Protects our forms from spam and abuse

4.2 Social Media Platforms

  • Facebook: Enables social sharing and advertising
  • LinkedIn: Professional networking integration and B2B advertising
  • Twitter: Social media integration and sharing functionality

4.3 Other Third-Party Services

  • HubSpot: Customer relationship management and marketing automation
  • Hotjar: User experience analytics and feedback collection
  • Intercom: Customer support and communication platform

5. Managing Your Cookie Preferences

5.1 Cookie Consent Manager

When you first visit our website, you'll see a cookie banner allowing you to choose your preferences. You can:

  • Accept All: Allow all cookies for the best experience
  • Necessary Only: Allow only essential cookies
  • Customise: Choose specific categories of cookies to allow

You can change your preferences at any time by clicking the "Cookie Settings" link in our website footer.

5.2 Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can:

  • View cookies stored on your device
  • Delete existing cookies
  • Block cookies from specific websites
  • Block all cookies (not recommended as it may affect website functionality)

Browser-Specific Instructions:

  • Chrome: Settings > Privacy and security > Cookies and other site data
  • Firefox: Settings > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Edge: Settings > Cookies and site permissions > Cookies and site data

6. Impact of Blocking Cookies

Blocking or deleting cookies may affect your experience on our website:

  • Strictly Necessary Cookies: Blocking these may prevent core website functionality
  • Performance Cookies: Blocking these prevents us from improving our website based on usage data
  • Marketing Cookies: Blocking these may result in less relevant advertising
  • Functional Cookies: Blocking these may prevent personalised features from working

7. Cookie Duration

Cookies may be either:

  • Session Cookies: Temporary cookies that are deleted when you close your browser
  • Persistent Cookies: Remain on your device for a set period or until you delete them

The duration of each cookie is specified in the tables above and depends on its purpose and function.

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will:

  • Update the "Last updated" date at the top of this policy
  • Notify you through our website or other appropriate means
  • Request new consent if required by law

9. Children's Privacy

Our website is not intended for children under 16. We do not knowingly collect information from children under 16 through cookies or any other means. If you believe we have collected information from a child under 16, please contact us immediately.

10. International Transfers

Some of our third-party services may transfer cookie data outside the UK. When this occurs, we ensure appropriate safeguards are in place to protect your information in accordance with UK data protection law.

11. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Course Genie Key Limited
25 Cavendish Square
London W1G 0PN
United Kingdom

Email: [email protected]
Phone: +44 20 7946 0958

12. Your Rights

Under UK data protection law, you have rights regarding the personal data we collect through cookies, including:

  • The right to access your personal data
  • The right to rectify inaccurate data
  • The right to erasure of your data
  • The right to object to processing
  • The right to data portability
  • The right to withdraw consent

For more information about these rights, please see our Privacy Policy.

Manage Your Cookie Preferences

Click the button below to review and update your cookie settings at any time.

Course Genie Key

Leading UK provider of digital assistants and AI solutions for modern businesses.

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